For Online Programming/Coaching: We do offer a limited refund policy, but due to the nature of the service being provided, we do NOT offer full refunds. We firmly believe that traditional marketing gimmicks like “money back guarantees” or "lose X pounds or get your money back" only serve to allow people to back out on the commitments that they've made to work hard and discipline their lifestyle. However, we understand that this program is not for everyone and we have created a straightforward, fair refund and cancellation policy:
- If a new client enrolls in online training and completes their consultation phone call within 3 days of joining and decides to discontinue after that call, we will refund the payment in full.
- If a client decides to discontinue within the first 5 days of signing up for the RPM program, a consultation fee of $20 will be deducted from the refund and AthletIQ will promptly return the remaining balance.
- If a client decides to discontinue within the first 5 days after signing up for the Elevation/Impact programs, a consultation fee of $75 will be deducted from the refund and AthletIQ will promptly return the remaining balance.
- There are no refunds or exchanges of our templates or ebooks. All sales are final. No exceptions. If you accidentally order the wrong template, you are responsible for buying a separate template.
We're making a commitment to helping you achieve your health/fitness goals while offering the highest quality of online fitness services. We plan on making an investment in you and your goals so before you enroll in an AthletIQ program, ask yourself the questions below and if you can answer “yes” to them all, then AthletIQ Online Personal Training may be exactly what you've been looking for:
· Am I sick and tired of exercise fads, crash diets or fitness gimmicks?
· Am I committed to completing my workouts each week and tracking my results?
· Do I want to be able to have direct communication with my trainer?
· Do I want clear and easy to understand workout plans based on my needs?
· Do I want to have a professional trainer assisting me with motivation and accountability?
If you have any questions, please message us at firstname.lastname@example.org